Taurex, a trading name of Zenfinex Global Limited ("the Company", "the Firm", "we", "us" or "our") is a company registered in Seychelles under registration number 8428731-1, and the address of our registered office is at F20, 1st Floor, Eden Plaza, Eden Island, Seychelles. We are Licensed by the Financial Services Authority ("FSA") under License Number ("LN") SD092.
We provide our customers with foreign exchange contracts ("Forex") and Contracts for Difference ("CFDs") trading.
We are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By using our website, you agree to be bound by this privacy policy.
We know that you are concerned with how we deal with your personal information. This privacy statement sets out our current policies and demonstrates our commitment to your privacy. Our privacy policy may change at any time in the future. You agree to revisit this page regularly and your continued access to or use of the Website will mean that you agree to the changes.
We are required to maintain certain personal data about individuals for the purposes of satisfying our operational and legal obligations (to open an account, transact business effectively and to safeguard your assets and your privacy). We recognise the importance of correct and lawful treatment of personal data as it helps to maintain confidence in our organisation and to ensure efficient and successful outcomes when using this data.
We collect your personal data to provide you with our services as specified in our Customer Terms and Conditions and other documents regulating our business relationship with you and published at our Terms and Conditions page.
We only use personal information as appropriate to provide you with a high quality of service and security. For example, we may use the information collected from you to verify your identity and contact information and to establish the business relationship with you. We may also use this information to establish and set up your trading account, issue an account number and a secure password, maintain your account activity, and contact you with account information.
We also use your personal data to process and execute your trading orders. We also may use your personal data to receive or send payments to you / from you. In this case, we may share your personal data with external payment provider, which you use to process the payment to us / from us, for example: your bank, corresponding banking institution, payment services provider. This information helps us improve our services and inform you about new products, services or promotions that may be of interest to you.
All personal data is:
We may collect and process the following data about you:
Considering our obligations under respective AML / CFT regulations we also collect, process and control the documents, which the customer provides to us to verify the information provided to us and specified above. This includes: passport, driving license and other ID copies, utility bills or other documents confirming the address of the customer, bank or other financial institutions statements, documents confirming source of funds and/or source of wealth etc.
Important: You have choices about the data we collect. When you are asked to provide personal data, you may decline. However, if you choose not to provide data that is necessary to provide a service or feature, you may not be able to use that service or feature.
Your refusal to provide us with the personal data in some cases may lead to freezing of your accounts with us and the funds held on such accounts. Under certain circumstances we shall also report your activity and respective personal data to authorities.
As a data subject which provides its personal data to us you are entitled to:
Note: Being a financial services provider we shall keep a part of your personal data to comply with FATF recommendations, Money Laundering Regulations 2017 and other applicable legislation. Your request to erase your personal data would not affect such part of the personal data.
We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorised (debiting and crediting your accounts, executing your trading orders, providing support to you etc.).
To provide you with our services we share your personal data with our partners, vendors and service providers, including IT and software providers and vendors. We may also share your personal data with third persons and authorities if required by law, in respond to legal process, to protect our clients, to maintain the security of our services and to protect the rights or property of the Firm.
We do not sell, license, lease or otherwise disclose your personal data to any third party for any reason, except as described in this policy.
We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our staff.
We use leading encryption technologies to secure your data on a hardware and software levels. The hardware protection includes Cisco security products. The software protection tools include strict control mechanisms as follows: SSL 3, TLS 1.2 with keys larger than 2048-bit.
The Firm's staff and third parties, when contracted to provide support services, are required to observe our privacy standards and to allow us to audit them for compliance.
Personal data collected by the Firm may be stored and processed in your region or in any other country where the Company or its affiliates, subsidiaries or service providers maintain facilities. Typically, the primary storage location is in the European Union, with a backup to the datacentres in another region.
We transfer personal data from the European Economic Area to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. When we do, we use a variety of legal mechanisms, including contracts, to help ensure your rights and protections travel with your data.
The Company retains your personal data for the whole period of the business relationship with you and seven (7) years from the moment termination of such relationship however, the period of your personal data retention can vary for different data types.
The criteria used to determine the retention periods include:
Cookies are small text files sent from the Web server to your computer. We use cookies to assist us in securing your trading activities and to enhance the performance of our Website. Cookies used by us do not contain any personal information, nor do they contain account or password information.
We may share Website usage information about visitors to the Website with reputable advertising companies for targeting our Internet banner advertisements. For this purpose, pixel tags may be used to note the pages you have visited.
From time to time, we may update this Privacy Policy. In the event we materially change this Privacy Policy, the revised Privacy Policy will promptly be posted to the websites and we will post a notice on our websites informing you of such changes.
You agree to accept posting of a revised Privacy Policy electronically on the website as actual notice to you. We encourage you to periodically check and review this policy.
If you have a privacy concern, complaint or a question for the Data Protection Officer, please contact us via [email protected]. We will respond to questions or concerns within 30 days.
Unless otherwise stated, the Firm is a data controller for personal data we collect through the services subject to this statement. The Company is a private limited company with registration number 8428731-1. The registered address is F20, 1st Floor, Eden Plaza, Eden Island, Seychelles.
The Firm's Compliance Officer is also the person responsible for data protection as the Data Protection Officer. The address for correspondence is F20, 1st Floor, Eden Plaza, Eden Island, Seychelles or [email protected].
tradetaurex.com is required to abide by global laws and therefore the information on this site is not directed at residents of the United States, Canada, North Korea, Iran, Myanmar, Belgium, Spain, France, Japan, South Korea or any particular countries and is not intended for distribution to, or use by, any person in an country or jurisdiction where such distribution or use would be contrary to local law or regulation.