About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

• We are Human

• We empower all with Knowledge

• We are forging the Future

• We earn trust through Integrity

• We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role:

We’re looking for a proactive and enthusiastic Onboarding Associate to ensure seamless onboarding experiences for our global clients. You’ll be the first point of contact for new clients, guiding them through our onboarding process and ensuring their accounts are set up accurately, efficiently, and in full compliance with industry regulations.

Key Responsibilities:

• Review and process client documentation in accordance with company policies and procedures

• Conduct KC/DD on customer documentation

• Obtain and evaluate all relevant information and client documentation to handle inquiries correctly

• Respond promptly to inquiries, handling and resolving them accordingly

• Communicate and coordinate issues with other departments

• Promptly direct requests and unresolved issues to the designated person/department

• Be the liaison between client’s requests, sales, customer support and back-office operations

• Offer support to the Account Managers from all regions.

• Review, request and update documentation and client accounts as required

• Any other duties reasonable required for the role

Experience and Qualifications:

• Previous experience working in a customer support/account opening position is preferable

• Must be fluent in written and spoken English, additional languages are preferable

• Must be self-motivated and driven and have the ability to take full ownership of the role.

Person Specification:

• Excellent communication skills

• Good time management and priority handling

• Ability to diagnose and resolve problems, with a tenacious attitude

• Initiative to question and find answers to problems, to be customer centric

• Able to work effectively within a global team and work in a collaborative way

• Ability to work shifts is essential

About the job

Taurex brings a new perspective to trading- your confidence is our benchmark. By fusing low pricing with high- calibre platforms and user-friendly tools, we empower you to take on the trading world!

Vision- To inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalized support, and tailored education.

We have 5 exciting new Social Media Specialist positions in Malaysia, Colombia, Dubai, Tanzania and Vietnam.

The Social Media Specialist will assist in developing and implementing social media strategies, coordinate activities across targeted regions, create and manage daily content, collaborate with internal teams and external partners, monitor and analyze performance, respond to customer inquiries, stay updated with trends, support marketing campaigns, and assist in managing paid promotions.

Responsibilities:

• Assist in developing and implementing social media strategies that align with business goals.

• Coordinate social media activities across targeted regions to maintain a cohesive brand voice and strategy.

• Create and manage daily content across social media platforms, including text, images, and video.

• Collaborate with internal teams and external partners to produce relevant and engaging content.

• Monitor and analyze social media performance, providing regular reports and insights to the team.

• Respond to customer inquiries and complaints on social media platforms.

• Stay updated with the latest social media trends and tools to ensure Taurex remains competitive.

• Support the marketing team in developing and executing social media campaigns.

• Assist in creating and managing social media paid promotions and tracking their performance.

Qualifications:

• Proven experience as a Social Media Specialist or similar role.

• Proficiency in social media management tools and analytics.

• Strong understanding of social media trends, tools, and paid promotion management.

• Excellent communication, collaboration, and content creation skills.

• High level of integrity and professionalism

What we offer:

Competitive salary

Enhanced local annual leave and birthday day off

$1,000 Refer a Friend Scheme

Team building/ social events

Other benefits tailored to the region

About the job

Taurex brings a new perspective to trading- your confidence is our benchmark. By fusing low pricing with high- calibre platforms and user-friendly tools, we empower you to take on the trading world!

Vision- To inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalized support, and tailored education.

We have 5 exciting new Social Media Specialist positions in Malaysia, Colombia, Dubai, Tanzania and Vietnam.

The Social Media Specialist will assist in developing and implementing social media strategies, coordinate activities across targeted regions, create and manage daily content, collaborate with internal teams and external partners, monitor and analyze performance, respond to customer inquiries, stay updated with trends, support marketing campaigns, and assist in managing paid promotions.

Responsibilities:

• Assist in developing and implementing social media strategies that align with business goals.

• Coordinate social media activities across targeted regions to maintain a cohesive brand voice and strategy.

• Create and manage daily content across social media platforms, including text, images, and video.

• Collaborate with internal teams and external partners to produce relevant and engaging content.

• Monitor and analyze social media performance, providing regular reports and insights to the team.

• Respond to customer inquiries and complaints on social media platforms.

• Stay updated with the latest social media trends and tools to ensure Taurex remains competitive.

• Support the marketing team in developing and executing social media campaigns.

• Assist in creating and managing social media paid promotions and tracking their performance.

Qualifications:

• Proven experience as a Social Media Specialist or similar role.

• Proficiency in social media management tools and analytics.

• Strong understanding of social media trends, tools, and paid promotion management.

• Excellent communication, collaboration, and content creation skills.

• High level of integrity and professionalism

What we offer:

Competitive salary

Enhanced local annual leave and birthday day off

Health Insurance

$1,000 Refer a Friend Scheme

Team building/ social events

Other benefits tailored to the region

About the job

Taurex brings a new perspective to trading- your confidence is our benchmark. By fusing low pricing with high- calibre platforms and user-friendly tools, we empower you to take on the trading world!

Vision- To inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalized support, and tailored education.

We have 5 exciting new Social Media Specialist positions in Malaysia, Colombia, Dubai, Tanzania and Vietnam.

The Social Media Specialist will assist in developing and implementing social media strategies, coordinate activities across targeted regions, create and manage daily content, collaborate with internal teams and external partners, monitor and analyze performance, respond to customer inquiries, stay updated with trends, support marketing campaigns, and assist in managing paid promotions.

Responsibilities:

• Assist in developing and implementing social media strategies that align with business goals.

• Coordinate social media activities across targeted regions to maintain a cohesive brand voice and strategy.

• Create and manage daily content across social media platforms, including text, images, and video.

• Collaborate with internal teams and external partners to produce relevant and engaging content.

• Monitor and analyze social media performance, providing regular reports and insights to the team.

• Respond to customer inquiries and complaints on social media platforms.

• Stay updated with the latest social media trends and tools to ensure Taurex remains competitive.

• Support the marketing team in developing and executing social media campaigns.

• Assist in creating and managing social media paid promotions and tracking their performance.

Qualifications:

• Proven experience as a Social Media Specialist or similar role.

• Proficiency in social media management tools and analytics.

• Strong understanding of social media trends, tools, and paid promotion management.

• Excellent communication, collaboration, and content creation skills.

• High level of integrity and professionalism

What we offer:

Competitive salary

Enhanced local annual leave and birthday day off

Health Insurance

$1,000 Refer a Friend Scheme

Team building/ social events

Other benefits tailored to the region

About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

1. We are
2. We empower all with
3. We are forging the
4. We earn trust through
5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role:

We’re looking for a proactive and enthusiastic Onboarding Specialist to ensure seamless onboarding experiences for our global clients. You’ll be the first point of contact for new clients, guiding them through our onboarding process and ensuring their accounts are set up accurately, efficiently, and in full compliance with industry regulations.

Key Responsibilities:

• Review, validate, and process client documentation in accordance with internal policies and regulatory standards
• Perform Know Your Customer (KYC), Know Your Business (KYB), and Due Diligence (DD) procedures on new accounts
• Analyze client submissions for completeness, accuracy, and compliance with regulatory obligations
• Respond promptly and professionally to client inquiries and onboarding requests
• Act as a central point of contact between clients and internal departments, including Compliance, Sales, Support, and Back Office
• Escalate unresolved issues to the appropriate teams and ensure timely resolution
• Provide operational support to Account Managers across multiple regions
• Maintain accurate and up-to-date records of client onboarding activities
• Proactively identify opportunities for process improvement within onboarding workflows

Person Specification:

• Proven experience in a client onboarding, account opening, or compliance operations role within financial services or a regulated industry
• Fluent in written and spoken English; additional languages are a strong advantage
• Strong organizational and time management skills, with the ability to prioritize effectively
• Excellent communication and interpersonal skills, with a customer-centric mindset
• Analytical and detail-oriented, with the ability to identify and resolve issues independently
• Proactive, self-motivated, and capable of taking full ownership of assigned tasks
• Tech-savvy and comfortable working with CRMs and digital document platforms
• Comfortable working remotely on a full-time basis (equipment provided)
• Willingness to work flexible hours as needed—no night shifts required

Local Benefits:

• Fully remote role
• Provident fund contributions with Life Goals
• Monthly utility allowance payment
• Access to LinkedIn Learning

About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

1. We are Human.

2. We empower all with Knowledge.

3. We are forging the Future.

4. We earn trust through Integrity.

5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role:

As a Market Analyst, you will play a key role in interpreting financial news and market trends, transforming them into engaging and educational content across various platforms. Your insights will help demystify complex market movements for our audience, empowering them to make informed decisions. You’ll also contribute to content strategy by identifying new opportunities to inform and engage our community. If you’re passionate about finance, skilled in content creation, and enjoy helping others navigate the markets, we’d love to hear from you.

Key Responsibilities:

• Produce daily, original content on financial market trends for social media, webinars, and our website (in both video and written formats).

• Deliver live presentations via webinars and events to educate and engage audiences.

• Conduct one-on-one client discussions to provide market insights and support.

• Identify and propose new content formats and topics to enhance audience engagement.

• Ensure all content is clear, accurate, and professionally presented.

• Collaborate closely with the marketing team to align content with broader campaigns.

• Work with internal teams to optimize content strategy and delivery.

• Perform other duties as reasonably required to support the role and team objectives.

Experience and Qualifications:

• Diploma or Bachelor’s Degree in Finance, Economics, Business Administration, or a related field.

• Prior experience in a similar role within the FX or financial services industry is preferred.

• Strong understanding of financial markets and instruments.

• Excellent communication, presentation, and interpersonal skills.

• Ability to work independently and under pressure in a fast-paced environment.

• Proficiency in English (minimum B1 level)

Person Specification:

• Strong analytical and organizational skills with attention to detail.

• Excellent written and verbal communication in English and Spanish.

• Confident, articulate, and able to build strong relationships internally and externally.

• Self-motivated team player with a proactive and positive attitude.

• Effective time management and ability to prioritize tasks

About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

1. We are Human.

2. We empower all with Knowledge.

3. We are forging the Future.

4. We earn trust through Integrity.

5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role:

As a Market Analyst, you will play a key role in interpreting financial news and market trends, transforming them into engaging and educational content across various platforms. Your insights will help demystify complex market movements for our audience, empowering them to make informed decisions. You’ll also contribute to content strategy by identifying new opportunities to inform and engage our community. If you’re passionate about finance, skilled in content creation, and enjoy helping others navigate the markets, we’d love to hear from you.

Key Responsibilities:

• Produce daily, original content on financial market trends for social media, webinars, and our website (in both video and written formats).

• Deliver live presentations via webinars and events to educate and engage audiences.

• Conduct one-on-one client discussions to provide market insights and support.

• Identify and propose new content formats and topics to enhance audience engagement.

• Ensure all content is clear, accurate, and professionally presented.

• Collaborate closely with the marketing team to align content with broader campaigns.

• Work with internal teams to optimize content strategy and delivery.

• Perform other duties as reasonably required to support the role and team objectives.

Experience and Qualifications:

• Diploma or Bachelor’s Degree in Finance, Economics, Business Administration, or a related field.

• Prior experience in a similar role within the FX or financial services industry is preferred.

• Strong understanding of financial markets and instruments.

• Excellent communication, presentation, and interpersonal skills.

• Ability to work independently and under pressure in a fast-paced environment.

• Proficiency in English (minimum B1 level)

Person Specification:

• Strong analytical and organizational skills with attention to detail.

• Excellent written and verbal communication in English and Spanish.

• Confident, articulate, and able to build strong relationships internally and externally.

• Self-motivated team player with a proactive and positive attitude.

• Effective time management and ability to prioritize tasks

About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

1. We are Human.

2. We empower all with Knowledge.

3. We are forging the Future.

4. We earn trust through Integrity.

5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role:

As a Market Analyst, you will play a key role in interpreting financial news and market trends, transforming them into engaging and educational content across various platforms. Your insights will help demystify complex market movements for our audience, empowering them to make informed decisions. You’ll also contribute to content strategy by identifying new opportunities to inform and engage our community. If you’re passionate about finance, skilled in content creation, and enjoy helping others navigate the markets, we’d love to hear from you.

Key Responsibilities:

• Produce daily, original content on financial market trends for social media, webinars, and our website (in both video and written formats).

• Deliver live presentations via webinars and events to educate and engage audiences.

• Conduct one-on-one client discussions to provide market insights and support.

• Identify and propose new content formats and topics to enhance audience engagement.

• Ensure all content is clear, accurate, and professionally presented.

• Collaborate closely with the marketing team to align content with broader campaigns.

• Work with internal teams to optimize content strategy and delivery.

• Perform other duties as reasonably required to support the role and team objectives.

Experience and Qualifications:

• Diploma or Bachelor’s Degree in Finance, Economics, Business Administration, or a related field.

• Prior experience in a similar role within the FX or financial services industry is preferred.

• Strong understanding of financial markets and instruments.

• Excellent communication, presentation, and interpersonal skills.

• Ability to work independently and under pressure in a fast-paced environment.

• Proficiency in English (minimum B1 level)

Person Specification:

• Strong analytical and organizational skills with attention to detail.

• Excellent written and verbal communication in English and Spanish.

• Confident, articulate, and able to build strong relationships internally and externally.

• Self-motivated team player with a proactive and positive attitude.

• Effective time management and ability to prioritize tasks

About the role:

We are looking for an experienced and proactive Partnership Support Specialist to join our team in Dubai or Kuala Lumpur. This mid level role will focus on overseeing the complete partner experience from onboarding to ongoing support, ensuring that all processes are executed with efficiency, accuracy, and in alignment with company policies and regulatory requirements.

As a key member of the Partnership Operations team, you will manage the daily tasks of onboarding IBs (Introducing Brokers), PAMMs (Percentage Allocation Management Modules), and other partners, and will handle more complex cases that involve compliance risks or unique challenges.

You will also play a leadership role in identifying and resolving inefficiencies, promoting best practices, and ensuring all internal processes are adhered to while maintaining direct and prompt communication with our partners.

Key Responsibilities:

Onboarding and Account Management

• Manage and Monitor Pending Queues: Oversee the allocation and processing of partner onboarding tasks, ensuring tasks are assigned efficiently based on team availability.
• Quality Control & Best Practices: Monitor and review onboarding processes to ensure they align with best practices. Highlight and raise alerts when issues such as delays or mispractices are detected, providing guidance for corrective actions.
• Handle Complex Onboarding Cases: Take charge of challenging onboarding cases that may involve compliance risk or other unique complexities, ensuring they are resolved efficiently.
• IB and PAMM Onboarding: Process IB and PAMM registrations, verify KYC, resolve missing documentation, and liaise directly with sales teams to ensure timely approvals.
• Link relevant rebate structures to sales notes, create campaigns in DW, and manage agreements via DocuSign, following up until all agreements are signed.
• Handle custom rebate structures, collaborating with sales, dealing, and operations teams to finalize the setup.
• Ensure expired documents are flagged, follow up on pending items, and maintain direct communication with account managers.

Payment Processing and Rebate Management

• Rebate and Payout Monitoring: Oversee daily rebate calculations and ensure payments are processed in accordance with established SLAs.
• Monitor Prop Payouts and Rev Share Payouts, ensuring timely resolution of Jira tickets and coordination with the relevant departments.
• Ensure PAMM performance fees and administrative fees are processed smoothly, with visibility of trading history, fee deductions, and payments available to PAMM managers.

Partner Support & Communication

• Manage Partner Communication: Maintain direct, prompt communication with partners through various channels (Intercom, Slack, Telegram, email) to ensure quick resolution of inquiries and ongoing support.
• VIP Client Support: Handle communication with VIP clients, ensuring a high standard of service and prompt issue resolution.
• Internal Collaboration: Provide internal support to the commercial team, assisting with partner-related queries, monitoring teams groups, and coordinating across departments to resolve issues.
• Complaint Management: Lead efforts to handle and resolve complaints from partners and internal teams, including operational and trading-related issues.

Marketing & Partner Engagement

• Marketing Coordination: Collaborate with the commercial, marketing, and compliance teams to provide partners with necessary materials and ensure they are compliant with regulations.
• Maintain an up-to-date marketing library and partnership websites, ensuring all materials reflect the latest promotions, visuals, and offers.

Partner Retention & Loyalty

• Monitor Partner Performance: Track and analyze partner performance, sending alerts and reminders when necessary. Work closely with account managers to ensure partners are engaged and supported.
• Feedback Management: Address negative feedback from surveys, ensuring quick resolution of issues. Propose enhancements to improve partner satisfaction.
• Loyalty & Rewards Program: Manage and maintain the loyalty and rewards program for partners, ensuring all promotions are executed smoothly and effectively.

Operational Efficiency & Process Improvement

• Process & Procedure Management: Stay up-to-date with all partnership processes and procedures. Propose improvements and new processes as necessary to streamline operations and improve partner experiences.
• Data Management: Oversee the management of partner data, ensuring it is accurate and up to date within internal systems.
• Manage CRM partner modules and tools, troubleshooting any technical issues and coordinating with operations to resolve bugs or failures.

Training & Development

• Product Knowledge: Keep updated on new products, services, and updates to partnership programs to ensure you provide top-notch support to both internal teams and partners.
• Internal Knowledge Sharing: Be the go-to expert on partnership terms, agreements, and financial markets, offering training and support when needed.

 Cross-Department Collaboration

• Liaise with Dealing & Operations: Coordinate with the dealing team to create the necessary MT4/5 groups for partners and with operations to ensure proper setup of rebate structures, campaign management, and account groupings.

Experience and Qualifications:

• Experience in partnership support, operations, or account management within the financial services or brokerage industry.

• Knowledge of Trading & Financial Markets: A good understanding of financial markets, trading platforms (e.g., MT4/5), and financial products.

• Tech-Savvy: Comfortable working with CRM systems (DW, Jira), partner tools, and various communication platforms (Intercom, Slack, Telegram).

• Problem-Solving: Strong analytical and problem-solving skills, particularly in identifying and resolving complex issues related to onboarding, payments, and partner retention.

• Project Management: Ability to manage multiple projects and deadlines while ensuring high levels of efficiency and attention to detail.

• Team player: Experience mentoring or leading teams to ensure operational excellence and adherence to best practices.

Person Specification:

• Outstanding communication both written and verbal in English

• Excellent communication skills with the ability to liaise effectively with partners and internal teams.

• Good time management and priority handling

• Ability to diagnose and resolve problems.

• Initiative to question and find answers to problems.

• Must be flexible to work different shift patterns.

About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

1. We are Human.

2. We empower all with Knowledge.

3. We are forging the Future.

4. We earn trust through Integrity.

5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role:

As part of the Client Success team you will be responsible for handling the full sales process from converting registered leads into active live account holders, managing a portfolio of clients, to reactivating dormant accounts. Your knowledge of our platforms and products and financial markets in general will enable you to effectively meet your targets and KPI’s whilst adhering to the principles of Treating Customers Fairly.
This role comes with a competitive starting salary, and upon passing probation eligibility to an attractive bonus scheme.

Key Responsibilities:

•Introduce the company’s products to clients through online and offline channels.
•Provide excellent service and communication skills with all leads and customers.
•Meet and exceed sales revenue targets.
•Develop new customers and maintain a good relationship with existing customers through social media, referrals, websites, previous contacts etc.
•Understand financial markets to excite potential clients about financial market movements.
•Collaborate with team members to achieve better results.
•Gather feedback from customers or prospects and share with internal teams.
•Handle the complete sales process from lead conversion to account management.
•Calling prospective clients to promote our products and services to reach monthly account opening and turnover targets.
•Educate leads and clients how to use our trading platforms.
•Reactivation calls for clients that have not traded within a long period.
•Nurture relationships with business partners such as educators or signal providers.
•Work with marketing teams to create engaging content to aid acquisition and retention metrics.
•Always adhere to compliance policies.
•Any other duties reasonably required for the role.

Experience and Qualifications:
•1-2 years strong experience in sales but also customer service will be considered.
•1 year’s minimum experience in a similar stock broking, CFD or Forex sales position.
•Preferably to have 2-3 years of customer service experience.
•Must have strong verbal and written communication skills.
•Educated to minimum Diploma.
•Strong MS Office skills.
•Proficiency in both Thai and English is required; additional language skills are a plus.

Person Specification:
•Excellent communication skills and telephone manner.
•Energetic, highly motivated, and well organised with excellent time management skills.
•Good understanding of working within a regulated environment.
•Target driven and able to work under pressure.
•Interest in and understanding of Financial Markets and trading.
•Ability to work flexibly during busier periods.

About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

1. We are Human.

2. We empower all with Knowledge.

3. We are forging the Future.

4. We earn trust through Integrity.

5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

1.       We are Human.

2.       We empower all with Knowledge.

3.       We are forging the Future.

4.       We earn trust through Integrity.

5.       We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role:

We are looking for an energetic Partnership Success Specialist to develop and drive partnership sales and grow our business. You will be developing and maintaining strong network of partners including IBs (introducing brokers), asset managers, affiliates and white labels.

Key Responsibilities

• Develop and maintain a strong network of Introducing Brokers, Asset Managers, Affiliates and Institutional/B2B clients.
• Establish and maintain business relationship with all clients for their retention of prospects.
• Actively follow financial markets. Proactively discuss financial markets and factors that move them in an articulate manner with clients.
• Conduct market research to identify opportunities based on competitor weaknesses and their commercial proposals.
• Negotiate with partners to ensure a partnership is commercially viable and sound for the company.
• Gather feedback from customers or prospects and share with internal teams.
• Identify and report on business opportunities to raise the company’s market share.
• Execute company planning and perform any other duties and responsibilities assigned by the management from time to time.
• Meet and exceed sales revenue targets.
• Any other duties reasonably required for the role.

Experience and Qualifications:

• Minimum 1-2 years of experience in Business Development/Sales; previous experience in the Forex, Commodities, CFDs or Financial Industry is a must.
• Diploma, Advanced /Higher /Graduate Diploma, bachelor’s degree in finance / Business Administration / Economics or related majors.
• Desirable candidate that has existing book of business and experience in bringing new business.
• Excellent understanding of the financial markets.
• Track record of achieving and exceeding sales targets.
• Self-motivated, positive working attitude, teamwork, and able to communicate effectively.
• Have a good understanding of customer service/sales.

Person Specification:

• Excellent communication skills both verbal and written in Thai and English.
• Confident and clear communicator with the ability to build relationships both internally & externally.
• Outstanding interpersonal skills
• Presentation, and networking skills.
• Team player with a proactive and innovative approach