About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

1. We are Human.

2. We empower all with Knowledge.

3. We are forging the Future.

4. We earn trust through Integrity.

5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role:

As a Market Analyst, you will play a key role in interpreting financial news and market trends, transforming them into engaging and educational content across various platforms. Your insights will help demystify complex market movements for our audience, empowering them to make informed decisions. You’ll also contribute to content strategy by identifying new opportunities to inform and engage our community. If you’re passionate about finance, skilled in content creation, and enjoy helping others navigate the markets, we’d love to hear from you.

Key Responsibilities:

• Produce daily, original content on financial market trends for social media, webinars, and our website (in both video and written formats).

• Deliver live presentations via webinars and events to educate and engage audiences.

• Conduct one-on-one client discussions to provide market insights and support.

• Identify and propose new content formats and topics to enhance audience engagement.

• Ensure all content is clear, accurate, and professionally presented.

• Collaborate closely with the marketing team to align content with broader campaigns.

• Work with internal teams to optimize content strategy and delivery.

• Perform other duties as reasonably required to support the role and team objectives.

Experience and Qualifications:

• Diploma or Bachelor’s Degree in Finance, Economics, Business Administration, or a related field.

• Prior experience in a similar role within the FX or financial services industry is preferred.

• Strong understanding of financial markets and instruments.

• Excellent communication, presentation, and interpersonal skills.

• Ability to work independently and under pressure in a fast-paced environment.

• Proficiency in English (minimum B1 level)

Person Specification:

• Strong analytical and organizational skills with attention to detail.

• Excellent written and verbal communication in English and Spanish.

• Confident, articulate, and able to build strong relationships internally and externally.

• Self-motivated team player with a proactive and positive attitude.

• Effective time management and ability to prioritize tasks

About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

1. We are Human.

2. We empower all with Knowledge.

3. We are forging the Future.

4. We earn trust through Integrity.

5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role:

As a Market Analyst, you will play a key role in interpreting financial news and market trends, transforming them into engaging and educational content across various platforms. Your insights will help demystify complex market movements for our audience, empowering them to make informed decisions. You’ll also contribute to content strategy by identifying new opportunities to inform and engage our community. If you’re passionate about finance, skilled in content creation, and enjoy helping others navigate the markets, we’d love to hear from you.

Key Responsibilities:

• Produce daily, original content on financial market trends for social media, webinars, and our website (in both video and written formats).

• Deliver live presentations via webinars and events to educate and engage audiences.

• Conduct one-on-one client discussions to provide market insights and support.

• Identify and propose new content formats and topics to enhance audience engagement.

• Ensure all content is clear, accurate, and professionally presented.

• Collaborate closely with the marketing team to align content with broader campaigns.

• Work with internal teams to optimize content strategy and delivery.

• Perform other duties as reasonably required to support the role and team objectives.

Experience and Qualifications:

• Diploma or Bachelor’s Degree in Finance, Economics, Business Administration, or a related field.

• Prior experience in a similar role within the FX or financial services industry is preferred.

• Strong understanding of financial markets and instruments.

• Excellent communication, presentation, and interpersonal skills.

• Ability to work independently and under pressure in a fast-paced environment.

• Proficiency in English (minimum B1 level)

Person Specification:

• Strong analytical and organizational skills with attention to detail.

• Excellent written and verbal communication in English and Spanish.

• Confident, articulate, and able to build strong relationships internally and externally.

• Self-motivated team player with a proactive and positive attitude.

• Effective time management and ability to prioritize tasks

About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

1. We are Human.

2. We empower all with Knowledge.

3. We are forging the Future.

4. We earn trust through Integrity.

5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role:

As a Market Analyst, you will play a key role in interpreting financial news and market trends, transforming them into engaging and educational content across various platforms. Your insights will help demystify complex market movements for our audience, empowering them to make informed decisions. You’ll also contribute to content strategy by identifying new opportunities to inform and engage our community. If you’re passionate about finance, skilled in content creation, and enjoy helping others navigate the markets, we’d love to hear from you.

Key Responsibilities:

• Produce daily, original content on financial market trends for social media, webinars, and our website (in both video and written formats).

• Deliver live presentations via webinars and events to educate and engage audiences.

• Conduct one-on-one client discussions to provide market insights and support.

• Identify and propose new content formats and topics to enhance audience engagement.

• Ensure all content is clear, accurate, and professionally presented.

• Collaborate closely with the marketing team to align content with broader campaigns.

• Work with internal teams to optimize content strategy and delivery.

• Perform other duties as reasonably required to support the role and team objectives.

Experience and Qualifications:

• Diploma or Bachelor’s Degree in Finance, Economics, Business Administration, or a related field.

• Prior experience in a similar role within the FX or financial services industry is preferred.

• Strong understanding of financial markets and instruments.

• Excellent communication, presentation, and interpersonal skills.

• Ability to work independently and under pressure in a fast-paced environment.

• Proficiency in English (minimum B1 level)

Person Specification:

• Strong analytical and organizational skills with attention to detail.

• Excellent written and verbal communication in English and Spanish.

• Confident, articulate, and able to build strong relationships internally and externally.

• Self-motivated team player with a proactive and positive attitude.

• Effective time management and ability to prioritize tasks

About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

1. We are Human.

2. We empower all with Knowledge.

3. We are forging the Future.

4. We earn trust through Integrity.

5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role:

As a Market Analyst, you will play a key role in interpreting financial news and market trends, transforming them into engaging and educational content across various platforms. Your insights will help demystify complex market movements for our audience, empowering them to make informed decisions. You’ll also contribute to content strategy by identifying new opportunities to inform and engage our community. If you’re passionate about finance, skilled in content creation, and enjoy helping others navigate the markets, we’d love to hear from you.

Key Responsibilities:

• Produce daily, original content on financial market trends for social media, webinars, and our website (in both video and written formats).

• Deliver live presentations via webinars and events to educate and engage audiences.

• Conduct one-on-one client discussions to provide market insights and support.

• Identify and propose new content formats and topics to enhance audience engagement.

• Ensure all content is clear, accurate, and professionally presented.

• Collaborate closely with the marketing team to align content with broader campaigns.

• Work with internal teams to optimize content strategy and delivery.

• Perform other duties as reasonably required to support the role and team objectives.

Experience and Qualifications:

• Diploma or Bachelor’s Degree in Finance, Economics, Business Administration, or a related field.

• Prior experience in a similar role within the FX or financial services industry is preferred.

• Strong understanding of financial markets and instruments.

• Excellent communication, presentation, and interpersonal skills.

• Ability to work independently and under pressure in a fast-paced environment.

• Proficiency in English (minimum B1 level)

Person Specification:

• Strong analytical and organizational skills with attention to detail.

• Excellent written and verbal communication in English and Spanish.

• Confident, articulate, and able to build strong relationships internally and externally.

• Self-motivated team player with a proactive and positive attitude.

• Effective time management and ability to prioritize tasks

About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

1. We are Human.

2. We empower all with Knowledge.

3. We are forging the Future.

4. We earn trust through Integrity.

5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role:

As a Market Analyst, you will play a key role in interpreting financial news and market trends, transforming them into engaging and educational content across various platforms. Your insights will help demystify complex market movements for our audience, empowering them to make informed decisions. You’ll also contribute to content strategy by identifying new opportunities to inform and engage our community. If you’re passionate about finance, skilled in content creation, and enjoy helping others navigate the markets, we’d love to hear from you.

Key Responsibilities:

• Produce daily, original content on financial market trends for social media, webinars, and our website (in both video and written formats).

• Deliver live presentations via webinars and events to educate and engage audiences.

• Conduct one-on-one client discussions to provide market insights and support.

• Identify and propose new content formats and topics to enhance audience engagement.

• Ensure all content is clear, accurate, and professionally presented.

• Collaborate closely with the marketing team to align content with broader campaigns.

• Work with internal teams to optimize content strategy and delivery.

• Perform other duties as reasonably required to support the role and team objectives.

Experience and Qualifications:

• Diploma or Bachelor’s Degree in Finance, Economics, Business Administration, or a related field.

• Prior experience in a similar role within the FX or financial services industry is preferred.

• Strong understanding of financial markets and instruments.

• Excellent communication, presentation, and interpersonal skills.

• Ability to work independently and under pressure in a fast-paced environment.

• Proficiency in English (minimum B1 level)

Person Specification:

• Strong analytical and organizational skills with attention to detail.

• Excellent written and verbal communication in English and Spanish.

• Confident, articulate, and able to build strong relationships internally and externally.

• Self-motivated team player with a proactive and positive attitude.

• Effective time management and ability to prioritize tasks

About us:

Zenfinex- Trade the World

Vision– to inspire the financial confidence of traders and investors of the world.

Who are Zenfinex?

1. We are Human
2. We empower all with Knowledge
3. We are forging the Future
4. We earn trust through Integrity
5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role:

We are seeking a dynamic individual who combines a strong technical background with exceptional soft skills. This role’s primary responsibility is to support our business intelligence and data analytics initiatives, transforming complex data into actionable business insights.

The job holder will not only design and implement BI solutions, but also play a pivotal role in aligning these solutions with strategic business objectives through effective communication and requirement gathering.

Key Responsibilities:

• Technical BI Solution Development: Design, develop, and maintain advanced BI solutions, including data warehousing, ETL processes, and reporting systems. Ensure these solutions are scalable and optimized for large volumes of data.
• Data Analysis and Reporting: Utilize your strong SQL and data querying skills to transform complex datasets into insightful reports. Leverage tools like Power BI for visualizations and dashboards that inform business decisions.
• Database Utilization and Understanding: Utilize your knowledge of database structures, theories, principles, and practices to effectively query and analyze data. Collaborate with the database management team to ensure data integrity and optimize performance for your data analysis tasks, contributing insights for the enhancement of the data ecosystem.
• ETL Process Management: Design and implement efficient ETL processes using best practices. Automate and optimize these processes to support the efficient and accurate flow of data within the organization.
• Business Process Evaluation and Improvement: Evaluate business processes, identify areas for improvement, and develop technical solutions to enhance operational efficiency.
• Stakeholder Engagement and Requirement Gathering: Collaborate with business users to understand their needs. Translate these needs into technical requirements and implement effective BI solutions.
• Project Leadership: Lead BI projects from conception to completion. Manage timelines, resources, and stakeholder expectations while ensuring technical excellence.
• Cross-Functional Collaboration: Work closely with IT, development teams, and business stakeholders to ensure the BI solutions align with organizational goals and IT standards.
• Technical Mentorship: Provide guidance and mentorship to junior staff in BI tools, data analysis techniques, and database management best practices.
• Continuous Learning and Process Modernization: Stay up-to-date with the latest technologies and trends in BI and data analytics. Proactively seek opportunities to modernize and automate BI systems and processes.

Experience and Qualifications:

• Bachelor’s degree or equivalent in Computer Science, Data Analytics, or a related field.
• Minimum 3 years of experience in designing, implementing, and managing Business Intelligence (BI) solutions.
• Strong proficiency in database structures and SQL, with a proven ability to develop complex queries and optimize performance.
• Highly skilled in reporting, with a focus on best practices in data visualization and BI tools (preferably Power BI).
• Demonstrated experience collaborating within a team-oriented and diverse work environment, with strong communication and interpersonal skills.
• Proven ability to translate business requirements into technical specifications, ensuring solutions meet business needs.
• Familiarity with ETL processes and data warehousing principles.
• Experience in data modeling, including conceptual, logical, and physical data models.
• Experience in conducting data analysis to drive business insights and decision-making.
• Strong problem-solving skills and attention to detail, with a commitment to data accuracy and quality.

Experience and Qualifications:

• Bachelor’s degree or equivalent in Computer Science, Data Analytics, or a related field.
• Minimum 3 years of experience in designing, implementing, and managing Business Intelligence (BI) solutions.
• Strong proficiency in database structures and SQL, with a proven ability to develop complex queries and optimize performance.
• Highly skilled in reporting, with a focus on best practices in data visualization and BI tools (preferably Power BI).
• Demonstrated experience collaborating within a team-oriented and diverse work environment, with strong communication and interpersonal skills.
• Proven ability to translate business requirements into technical specifications, ensuring solutions meet business needs.
• Familiarity with ETL processes and data warehousing principles.
• Experience in data modeling, including conceptual, logical, and physical data models.
• Experience in conducting data analysis to drive business insights and decision-making.
• Strong problem-solving skills and attention to detail, with a commitment to data accuracy and quality.

About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

1. We are
2. We empower all with
3. We are forging the
4. We earn trust through
5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role: We are seeking a skilled and creative Website Specialist/Developer to join our dynamic team. The ideal candidate will be responsible for designing, developing, and maintaining our company’s websites, ensuring a seamless user experience and optimal functionality. The Website Specialist/Developer will collaborate with cross-functional teams to implement web solutions, troubleshoot issues, and contribute to the overall enhancement of our online presence.

Key Responsibilities:

Website Development:

• Design, develop, and maintain responsive and user-friendly websites.
• Implement front-end and back-end solutions to enhance website performance and functionality.
• Ensure compatibility with various browsers, devices, and operating systems.

Content Management:

• Manage and update website content, including text, images, and multimedia elements.
• Collaborate with content creators to ensure timely and accurate updates.
• Implement SEO best practices to optimize website content for search engines.

Technical Support:

• Provide technical support for website-related issues.
• Troubleshoot and resolve bugs, errors, and performance issues.
• Conduct regular website audits to identify and address potential issues.

Collaboration:

• Work closely with graphic designers, content creators, and other stakeholders to ensure a cohesive and visually appealing online presence.
• Collaborate with marketing teams to integrate campaigns, landing pages, and promotional materials into the website.

Security and Compliance:

• Implement and maintain website security measures.
• Stay informed about industry trends and best practices to ensure compliance with web standards.

Analytics and Reporting:

• Monitor website analytics to track performance and user behavior.
• Generate reports on website metrics and provide insights for improvement.

Experience and Qualifications:

• 2+ Years of Experience in the Web Development field.
• Proven experience in web development, with a strong portfolio showcasing previous projects.
• Proficient in HTML, CSS, JavaScript, and other relevant web technologies.
• Experience with content management systems (CMS) such as WordPress, Drupal, or Joomla.
• Familiarity with SEO best practices and website optimization techniques.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.
• Ability to work independently and meet tight deadlines.
• Proficient knowledge in English.

Preferred Qualifications:

• Experience with e-commerce platforms.
• Knowledge of web accessibility standards.
• Familiarity with version control systems (e.g., Git).
• Understanding of responsive design principles.
• Certification in web development or related field.

About the role:

We are seeking a highly motivated and creative Graphic Design Team Leader to join our team. You will be responsible for leading the design team in creating visually stunning designs for various media, including digital and print. Your role will involve overseeing the creation of marketing materials and digital assets to support our brand and marketing campaigns.

Key Responsibilities:

• Lead the design team in creating visually appealing digital media such as banners, landing pages, and short videos to support marketing campaigns and promotions.

• Oversee the visual execution of the company’s social media posts, ensuring that all designs align with the brand’s visual identity and messaging.

• Guide the team in designing social media content, corporate brochures, and event materials.

• Manage all visual design stages from concept to final hand-off, ensuring high-quality output.

• Stay up-to-date with industry trends and design software, applying new techniques and trends to create compelling designs.

• Organize and manage design files and assets in a timely and efficient manner.

• Provide mentorship and support to team members, fostering a collaborative and creative work environment.

• Utilize a strong background in graphic design, layout, typography, and digital designs to lead the team effectively.

Experience and Qualifications:

• Degree in Graphic/Web Design or a related field.

• Minimum 3 years of experience as a Graphic Designer, with at least 1 year in a leadership role.

• Solid understanding of the engagement trends of social media designs and the ability to guide the team in implementing these trends.

• Strong graphic design, layout, and typography skills with laser-sharp attention to detail.

• Awareness of current design trends and new ways of working, and the ability to mentor the team in applying these trends.

• Proficient in design software (Adobe Creative Cloud suite) and able to train team members in using these tools effectively.

• Knowledge in creating HTML5 banners and the ability to oversee the team’s work in this area.

• Portfolio of online works (banners, websites) showcasing leadership in design projects.

• Ability to create animations and edit videos with tools such as Adobe Premiere Pro and After Effects, and to support the team in these tasks.

• Good command of the English language, with respect to grammar and vocabulary, to aid in editing materials and documenting processes.

• Ability to iterate designs and solutions efficiently, and to lead the team in doing so.

About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

1. We are Human.

2. We empower all with Knowledge.

3. We are forging the Future.

4. We earn trust through Integrity.

5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role:

We are looking for an experienced and proactive Partnership Support Specialist to join our team in Dubai or Kuala Lumpur. This mid level role will focus on overseeing the complete partner experience from onboarding to ongoing support, ensuring that all processes are executed with efficiency, accuracy, and in alignment with company policies and regulatory requirements.

As a key member of the Partnership Operations team, you will manage the daily tasks of onboarding IBs (Introducing Brokers), PAMMs (Percentage Allocation Management Modules), and other partners, and will handle more complex cases that involve compliance risks or unique challenges.

You will also play a leadership role in identifying and resolving inefficiencies, promoting best practices, and ensuring all internal processes are adhered to while maintaining direct and prompt communication with our partners.

Key Responsibilities:

Onboarding and Account Management

• Manage and Monitor Pending Queues: Oversee the allocation and processing of partner onboarding tasks, ensuring tasks are assigned efficiently based on team availability.
• Quality Control & Best Practices: Monitor and review onboarding processes to ensure they align with best practices. Highlight and raise alerts when issues such as delays or mispractices are detected, providing guidance for corrective actions.
• Handle Complex Onboarding Cases: Take charge of challenging onboarding cases that may involve compliance risk or other unique complexities, ensuring they are resolved efficiently.
• IB and PAMM Onboarding: Process IB and PAMM registrations, verify KYC, resolve missing documentation, and liaise directly with sales teams to ensure timely approvals.
• Link relevant rebate structures to sales notes, create campaigns in DW, and manage agreements via DocuSign, following up until all agreements are signed.
• Handle custom rebate structures, collaborating with sales, dealing, and operations teams to finalize the setup.
• Ensure expired documents are flagged, follow up on pending items, and maintain direct communication with account managers.

Payment Processing and Rebate Management

• Rebate and Payout Monitoring: Oversee daily rebate calculations and ensure payments are processed in accordance with established SLAs.
• Monitor Prop Payouts and Rev Share Payouts, ensuring timely resolution of Jira tickets and coordination with the relevant departments.
• Ensure PAMM performance fees and administrative fees are processed smoothly, with visibility of trading history, fee deductions, and payments available to PAMM managers.

Partner Support & Communication

• Manage Partner Communication: Maintain direct, prompt communication with partners through various channels (Intercom, Slack, Telegram, email) to ensure quick resolution of inquiries and ongoing support.
• VIP Client Support: Handle communication with VIP clients, ensuring a high standard of service and prompt issue resolution.
• Internal Collaboration: Provide internal support to the commercial team, assisting with partner-related queries, monitoring teams groups, and coordinating across departments to resolve issues.
• Complaint Management: Lead efforts to handle and resolve complaints from partners and internal teams, including operational and trading-related issues.

Marketing & Partner Engagement

• Marketing Coordination: Collaborate with the commercial, marketing, and compliance teams to provide partners with necessary materials and ensure they are compliant with regulations.
• Maintain an up-to-date marketing library and partnership websites, ensuring all materials reflect the latest promotions, visuals, and offers.

Partner Retention & Loyalty

• Monitor Partner Performance: Track and analyze partner performance, sending alerts and reminders when necessary. Work closely with account managers to ensure partners are engaged and supported.
• Feedback Management: Address negative feedback from surveys, ensuring quick resolution of issues. Propose enhancements to improve partner satisfaction.
• Loyalty & Rewards Program: Manage and maintain the loyalty and rewards program for partners, ensuring all promotions are executed smoothly and effectively.

Operational Efficiency & Process Improvement

• Process & Procedure Management: Stay up-to-date with all partnership processes and procedures. Propose improvements and new processes as necessary to streamline operations and improve partner experiences.
• Data Management: Oversee the management of partner data, ensuring it is accurate and up to date within internal systems.
• Manage CRM partner modules and tools, troubleshooting any technical issues and coordinating with operations to resolve bugs or failures.

Training & Development

• Product Knowledge: Keep updated on new products, services, and updates to partnership programs to ensure you provide top-notch support to both internal teams and partners.
• Internal Knowledge Sharing: Be the go-to expert on partnership terms, agreements, and financial markets, offering training and support when needed.

 Cross-Department Collaboration

• Liaise with Dealing & Operations: Coordinate with the dealing team to create the necessary MT4/5 groups for partners and with operations to ensure proper setup of rebate structures, campaign management, and account groupings.

Experience and Qualifications:

• Experience in partnership support, operations, or account management within the financial services or brokerage industry.

• Knowledge of Trading & Financial Markets: A good understanding of financial markets, trading platforms (e.g., MT4/5), and financial products.

• Tech-Savvy: Comfortable working with CRM systems (DW, Jira), partner tools, and various communication platforms (Intercom, Slack, Telegram).

• Problem-Solving: Strong analytical and problem-solving skills, particularly in identifying and resolving complex issues related to onboarding, payments, and partner retention.

• Project Management: Ability to manage multiple projects and deadlines while ensuring high levels of efficiency and attention to detail.

• Team player: Experience mentoring or leading teams to ensure operational excellence and adherence to best practices.

Person Specification:

• Outstanding communication both written and verbal in English

• Excellent communication skills with the ability to liaise effectively with partners and internal teams.

• Good time management and priority handling

• Ability to diagnose and resolve problems.

• Initiative to question and find answers to problems.

• Must be flexible to work different shift patterns.

About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

1. We are Human.

2. We empower all with Knowledge.

3. We are forging the Future.

4. We earn trust through Integrity.

5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission– Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

1. We are Human.
2. We empower all with Knowledge.
3. We are forging the Future.
4. We earn trust through Integrity.
5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role:

The Database Support and Integration Specialist will focus on managing and optimizing integrations between CRM systems and other business applications, ensuring that our data infrastructure supports our dynamic business needs. This role is an excellent opportunity for a motivated individual with up to 3 years of experience in database management or integration, especially within the financial services sector. The position involves working closely with our Senior DB Developer and Head of IT Operations to maintain and enhance our database systems’ performance, security, and reliability.

Key Responsibilities:

• Database Management: Monitor and maintain database performance; perform regular performance tuning and optimize SQL queries for maximum efficiency.
• CRM Integration: Actively participate in CRM integration projects, ensuring seamless data integration, system compatibility, and optimal data flow between platforms.
• Data Security: Implement and manage robust security measures to protect sensitive financial data in compliance with industry standards.
• Backup and Recovery: Perform regular database backups and develop recovery procedures to prevent data loss and ensure business continuity.
• System Upgrades: Install and upgrade database servers and applications, ensuring the use of the latest, most secure versions.
• User Access Management: Manage user access permissions and privileges to maintain database security and integrity.
• Troubleshooting: Diagnose and troubleshoot database errors, providing timely solutions to minimize downtime and enhance system reliability.
• Documentation: Maintain detailed documentation of database configurations, integration workflows, procedures, and performance metrics.
• Collaboration: Work closely with other IT professionals, including the DBA, SQL Developer, Architect, and other departments, to ensure efficient and smooth database and integration operations.
• Continuous Improvement: Regularly review and optimize integration processes and database performance, implementing best practices to enhance efficiency and reduce downtime.

Experience and Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent experience in a related field.
• Experience: Up to 3 years of experience in database management and integration, preferably in the financial services or forex trading industry.
• Technical Skills: Proficiency in SQL and familiarity with other database management systems such as MySQL, PostgreSQL, etc. Experience with CRM systems integration and tools like Zapier is highly desirable. Experience in using low-code workflow automation software like Zapier and Make is considered a plus.
• Certifications: Relevant certifications such as Microsoft SQL Server, or similar are a plus.
• Cloud Experience: Experience with AWS services, particularly Amazon RDS, is desirable.

Person Specifications:

• Soft Skills: Strong analytical and problem-solving skills, excellent communication abilities, and a keen attention to detail.
• Financial Industry Knowledge: Familiarity with financial regulations and compliance requirements.
• Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to evolving technologies and business needs.
• Organizational Skills: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
• Learning Agility: Eagerness to learn new technologies and grow within the role through direct mentorship and collaboration with senior team members.

Local Benefits:

• Competitive salary and benefits package.
• Opportunity to grow and advance in a dynamic and fast-paced environment.
• Access to continuous learning and development opportunities.
• Collaborative and supportive work culture that values integrity, curiosity, and excellence.
• Flexible working hours and potential for remote work depending on the position and company policies.

About the role:

As part of the Client Success team you will be responsible for handling the full sales process from converting registered leads into active live account holders, managing a portfolio of clients, to reactivating dormant accounts. Your knowledge of our platforms and products and financial markets in general will enable you to effectively meet your targets and KPI’s whilst adhering to the principles of Treating Customers Fairly.
This role comes with a competitive starting salary, and upon passing probation eligibility to an attractive bonus scheme.

Key Responsibilities:

•Introduce the company’s products to clients through online and offline channels.
•Provide excellent service and communication skills with all leads and customers.
•Meet and exceed sales revenue targets.
•Develop new customers and maintain a good relationship with existing customers through social media, referrals, websites, previous contacts etc.
•Understand financial markets to excite potential clients about financial market movements.
•Collaborate with team members to achieve better results.
•Gather feedback from customers or prospects and share with internal teams.
•Handle the complete sales process from lead conversion to account management.
•Calling prospective clients to promote our products and services to reach monthly account opening and turnover targets.
•Educate leads and clients how to use our trading platforms.
•Reactivation calls for clients that have not traded within a long period.
•Nurture relationships with business partners such as educators or signal providers.
•Work with marketing teams to create engaging content to aid acquisition and retention metrics.
•Always adhere to compliance policies.
•Any other duties reasonably required for the role.

Experience and Qualifications:
•1-2 years strong experience in sales but also customer service will be considered.
•1 year’s minimum experience in a similar stock broking, CFD or Forex sales position.
•Preferably to have 2-3 years of customer service experience.
•Must have strong verbal and written communication skills.
•Educated to minimum Diploma.
•Strong MS Office skills.
•Proficiency in both Thai and English is required; additional language skills are a plus.

Person Specification:
•Excellent communication skills and telephone manner.
•Energetic, highly motivated, and well organised with excellent time management skills.
•Good understanding of working within a regulated environment.
•Target driven and able to work under pressure.
•Interest in and understanding of Financial Markets and trading.
•Ability to work flexibly during busier periods.

About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

1. We are Human.

2. We empower all with Knowledge.

3. We are forging the Future.

4. We earn trust through Integrity.

5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

1.       We are Human.

2.       We empower all with Knowledge.

3.       We are forging the Future.

4.       We earn trust through Integrity.

5.       We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role:

We are looking for an energetic Partnership Success Specialist to develop and drive partnership sales and grow our business. You will be developing and maintaining strong network of partners including IBs (introducing brokers), asset managers, affiliates and white labels.

Key Responsibilities

• Develop and maintain a strong network of Introducing Brokers, Asset Managers, Affiliates and Institutional/B2B clients.
• Establish and maintain business relationship with all clients for their retention of prospects.
• Actively follow financial markets. Proactively discuss financial markets and factors that move them in an articulate manner with clients.
• Conduct market research to identify opportunities based on competitor weaknesses and their commercial proposals.
• Negotiate with partners to ensure a partnership is commercially viable and sound for the company.
• Gather feedback from customers or prospects and share with internal teams.
• Identify and report on business opportunities to raise the company’s market share.
• Execute company planning and perform any other duties and responsibilities assigned by the management from time to time.
• Meet and exceed sales revenue targets.
• Any other duties reasonably required for the role.

Experience and Qualifications:

• Minimum 1-2 years of experience in Business Development/Sales; previous experience in the Forex, Commodities, CFDs or Financial Industry is a must.
• Diploma, Advanced /Higher /Graduate Diploma, bachelor’s degree in finance / Business Administration / Economics or related majors.
• Desirable candidate that has existing book of business and experience in bringing new business.
• Excellent understanding of the financial markets.
• Track record of achieving and exceeding sales targets.
• Self-motivated, positive working attitude, teamwork, and able to communicate effectively.
• Have a good understanding of customer service/sales.

Person Specification:

• Excellent communication skills both verbal and written in Thai and English.
• Confident and clear communicator with the ability to build relationships both internally & externally.
• Outstanding interpersonal skills
• Presentation, and networking skills.
• Team player with a proactive and innovative approach