Location & Language

Zenfinex Global Limited regulated by the Financial Services Authority (FSA) of Seychelles (SD092)

Careers

Come work with us at Taurex and become part of a passionate team dedicated to shaping the future of Forex and CFDs trading worldwide.

Our Core Values

Integrity
Collaboration
Curiosity
Tenacity
Excellence

How to Apply

01

Explore

Explore our current job openings and find the position that's the perfect fit for your skills and experience.

02

Apply

Choose your desired job, click 'APPLY NOW,' and follow the application steps.

03

Interview

If your application meets our requirements, our HR team will contact you to schedule an interview and discuss the next steps.

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We’re committed to fostering an inclusive, diverse, and dynamic work environment where employees can thrive and grow. We offer a supportive and collaborative culture, professional development opportunities, and the chance to contribute to the ongoing success of a leading Forex and CFDs broker.

About the role:

 

We are seeking a dynamic individual who combines a strong technical background in data engineering and analysis with exceptional soft skills. This role’s primary responsibility is to support our business intelligence and data analytics initiatives, transforming complex data into actionable business insights. The job holder will not only design and implement BI solutions, but also play a pivotal role in aligning these solutions with strategic business objectives through effective communication and requirement gathering.

The ideal candidate will possess extensive knowledge in end-to-end data handling, including ETL processes, data modeling, and data visualization, with an eye towards evolving into predictive analytics and machine learning, utilizing the AWS and Azure suites.

Key Responsibilities:

  • Technical BI Solution Development: Design, develop, and maintain advanced BI solutions, including data warehousing, ETL processes, and reporting systems. Ensure these solutions are scalable and optimized for large volumes of data.
  • Data Analysis and Reporting: Utilize your strong SQL and data querying skills to transform complex datasets into insightful reports. Leverage tools like Power BI for visualizations and dashboards that inform business decisions.
  • Database Utilization and Understanding: Utilize your knowledge of database structures, theories, principles, and practices to effectively query and analyze data. Collaborate with the database management team to ensure data integrity and optimize performance for your data analysis tasks, contributing insights for the enhancement of the data ecosystem.
  • ETL Process Management: Design and implement efficient ETL processes using best practices. Automate and optimize these processes to support the efficient and accurate flow of data within the organization.
  • Business Process Evaluation and Improvement: Evaluate business processes, identify areas for improvement, and develop technical solutions to enhance operational efficiency.
  • Stakeholder Engagement and Requirement Gathering: Collaborate with business users to understand their needs. Translate these needs into technical requirements and implement effective BI solutions.
  • Project Leadership: Lead BI projects from conception to completion. Manage timelines, resources, and stakeholder expectations while ensuring technical excellence.
  • Cross-Functional Collaboration: Work closely with IT, development teams, and business stakeholders to ensure the BI solutions align with organizational goals and IT standards.
  • Technical Mentorship: Provide guidance and mentorship to junior staff in BI tools, data analysis techniques, and database management best practices.
  • Continuous Learning and Process Modernization: Stay up to date with the latest technologies and trends in BI and data analytics. Proactively seek opportunities to modernize and automate BI systems and processes.

Experience and Qualifications:

  • Bachelor’s degree or equivalent in Computer Science, Data Analytics, or a related field.
  • Minimum 5 years of experience in designing, implementing, and managing Business Intelligence (BI) solutions.
  • Strong proficiency in database structures and SQL, with a proven ability to develop complex queries and optimize performance.
  • Highly skilled in reporting, with a focus on best practices in data visualization and BI tools (e.g., Tableau, Power BI, Qlik).
  • Demonstrated experience collaborating within a team-oriented and diverse work environment, with strong communication and interpersonal skills.
  • Proven ability to translate business requirements into technical specifications, ensuring solutions meet business needs.
  • Familiarity with ETL processes and data warehousing principles.
  • Strong experience in data modeling, including conceptual, logical, and physical data models.
  • Experience in conducting data analysis to drive business insights and decision-making.
  • Strong problem-solving skills and attention to detail, with a commitment to data accuracy and quality.

Preferred Skills (bonus points):

  • Proficiency in Data Analysis Expressions (DAX) for advanced data modeling and complex business calculations.

  • Experience in building classical Machine Learning models from scratch, utilizing AutoML, or using prebuilt models in the cloud. Alternatively, closely collaborated with data scientists and ML engineers to deploy and maintain ML models in production, including data preparation and other relevant tasks.

  • Experience with Python or R for data analysis and model development.

  • Knowledge of time series analysis, regression models, and decision trees.

About the role:

A new role has been created in our Malaysia office to provide support for People, Finance and Business support activities, as well as being the lead for local office administration. This is an interesting and varied role with a mixture of people administration, office administration and business support tasks, and it offers plenty of opportunities to develop your knowledge and apply your ideas. With support from the People Manager and local People Specialist, you’ll work closely with the local office team as well as supporting colleagues in other regions. As part of our global People team, you’ll be providing first class support and administration and will be a role model for the Company’s values and culture.

 

Key Responsibilities:

 

People support

  • Working closely with the People Specialist for ASIA and hiring managers, provide professional and seamless support for recruitment and selection, including drafting and placing advertisements, handling candidate communication and administration, arranging interviews, collating and filing interview notes, etc.

  • Manage the onboarding of new starters in the country, including all new starter documentation and office equipment, and arranging onboarding programmes to ensure a smooth transition into the organisation for all new employees.

  • Undertake pre-employment checks on all new starters to ensure policy compliance and minimise risk.

  • Manage the administration of local benefits, ensuring starters and leavers are updated and research the local providers to find new, competitive benefits and offer ideas to the People Manager.

  • Prepare the monthly payroll for the country, ensuring that all information and relevant documentations are handed to the local payroll provider/ accountants in a timely manner and the Finance team is well-briefed.

  • Maintain the employee database and files to ensure employee data is accurate and up to date.

  • Support the People Specialist on creating reports on employee absence so that potential attendance and wellbeing issues are promptly acted upon.

  • Monitor statutory and other absence arrangements (e.g. maternity leave) to ensure compliance with legal and good practice requirements.

  • Support change control and central storage of employment policy documents, Employee Handbook and template contracts to ensure high reliability and integrity of master documents.

  • Document and maintain core employment processes for approval by the Head of HR to ensure reliability, consistency and compliance with good practice.

  • Carry out filing and maintenance of employment records to meet archiving and confidential destruction requirements.

  • Support the cascade of internal communications and employee engagement and wellbeing initiatives.

  • Support the People Manager and local People Specialist and regional heads in promoting the Company’s culture and Values.

  • Provide support across the wider People team in the absence of colleagues.

 

Office Management

  • Set up and manage the office to create a positive and productive working environment for all colleagues.

  • Organise team building and social events for the office.

  • Manage the ordering and purchase of reasonably necessary office supplies, including computer equipment, kitchen and bathroom supplies and general stationery.

  • Lead on Health and Safety for the office and undertake relevant H&S and first aid training when required.

  • Ensure appropriate office security arrangements are in place.

  • Maintain an office budget.

 

Finance administration

  • Liaise with the Finance team with regard to the processing and payment of local invoices.

  • Organise the expenses of the Country Head / Regional Head for approval.

 

Business Support

  • Support the Country Head and liaise with the regional Marketing Specialist, in arranging merchandise for Expos, Shows and local events

  • Book and arrange travel and accommodation for the local managers and colleagues visiting the region.

  • Any other administration required to meet local government requirements.

  • Any other duties reasonably required for the role.

About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission– Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

  1. We are Human.
  2. We empower all with Knowledge.
  3. We are forging the Future.
  4. We earn trust through Integrity.
  5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role:

We are looking for an energetic Partnership Success Specialist to develop and drive partnership sales and grow our business. You will be developing and maintaining strong network of partners including IBs (introducing brokers), Prop firms, asset managers, affiliates and white labels.

The position is contractually based in the Bogota office. Homeworking privileges are based on business needs and performance. Current requirements are to be in the office 4 days per week.

Key Responsibilities

  • Develop and maintain a strong network of Introducing Brokers, Asset Managers, Affiliates and Institutional/B2B clients.
  • Establish and maintain business relationship with all clients for their retention of prospects.
  • Actively follow financial markets. Proactively discuss financial markets and factors that move them in an articulate manner with clients.
  • Conduct market research to identify opportunities based on competitor weaknesses and their commercial proposals.
  • Negotiate with partners to ensure a partnership is commercially viable and sound for the company.
  • Gather feedback from customers or prospects and share with internal teams.
  • Identify and report on business opportunities to raise the company’s market share.
  • Execute company planning and perform any other duties and responsibilities assigned by the management from time to time.
  • Meet and exceed sales revenue targets.
  • Any other duties reasonably required for the role.

Experience and Qualifications

  • Minimum 1-2 years of experience in Business Development/Sales; previous experience in the Forex, Commodities, CFDs or Financial Industry is a must.
  • Diploma, Advanced /Higher /Graduate Diploma, bachelor’s degree in finance / Business Administration / Economics or related majors.
  • Existing book of IBs and other business partners
  • Excellent understanding of the financial markets.
  • Track record of achieving and exceeding sales targets.
  • Self-motivated, positive working attitude, teamwork, and able to communicate effectively.
  • Have a good understanding of customer service/sales.

Person Specification

  • Excellent communication skills both verbal and written in local language and English.
  • Confident and clear communicator with the ability to build relationships both internally & externally.
  • Outstanding interpersonal skills
  • Presentation, and networking skills.
  • Team player with a proactive and innovative approach

Local Benefits

  • 15 days annual leave plus public holidays
  • Birthday off
  • 40-hour week (0800 to 1700)
  • Office-based with discretionary homeworking based on business needs and performance
  • 13th month salary
  • Medical allowance
  • Employee Referral Scheme
  • Friendly office with plenty of social events and team building days
  • Well-stocked kitchen for all to use !

 

About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission– Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

  1. We are Human.
  2. We empower all with Knowledge.
  3. We are forging the Future.
  4. We earn trust through Integrity.
  5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role:

As part of the Client Success team you will be responsible for handling the full sales process from converting registered leads into active live account holders, managing a portfolio of clients, to reactivating dormant accounts. Your knowledge of our platforms and products and financial markets in general will enable you to effectively meet your targets and KPI’s whilst adhering to the principles of Treating Customers Fairly.

 

This role comes with a competitive starting salary, and upon passing probation eligibility to an attractive bonus scheme.

Key Responsibilities

  • Introduce the company’s products to clients through online and offline channels.
  • Provide excellent service and communication skills with all leads and customers.
  • Meet and exceed sales revenue targets.
  • Develop new customers and maintain a good relationship with existing customers through social media, referrals, websites, previous contacts etc.
  • Understand financial markets to excite potential clients about financial market movements.
  • Collaborate with team members to achieve better results.
  • Gather feedback from customers or prospects and share with internal teams.
  • Handle the complete sales process from lead conversion to account management.
  • Calling prospective clients to promote our products and services to reach monthly account opening and turnover targets.
  • Educate leads and clients how to use our trading platforms.
  • Reactivation calls for clients that have not traded within a long period.
  • Nurture relationships with business partners such as educators or signal providers.
  • Work with marketing teams to create engaging content to aid acquisition and retention metrics.
  • Always adhere to compliance policies.
  • Any other duties reasonably required for the role.

Experience and Qualifications

  • 1-2 years strong experience in sales but also customer service will be considered.
  • 1 year’s minimum experience in a similar stock broking, CFD or Forex sales position.
  • Preferably to have 2-3 years of customer service experience.
  • Must have strong verbal and written communication skills.
  • Educated to minimum A level standard.
  • Strong MS Office skills.
  • Must speak Urdu.

Person Specification

  • Excellent communication skills and telephone manner.
  • Energetic, highly motivated, and well organised with excellent time management skills.
  • Good understanding of working within a regulated environment.
  • Target driven and able to work under pressure.
  • Interest in and understanding of Financial Markets and trading.
  • Ability to work flexibly during busier periods.

About us:

 

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

1.       We are Human.

2.       We empower all with Knowledge.

3.       We are forging the Future.

4.       We earn trust through Integrity.

5.       We provide global expertise with a Local Touch

 

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

 

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

 

About the role:

We are looking for an energetic Partnership Success Specialist to develop and drive partnership sales and grow our business. You will be developing and maintaining strong network of partners including IBs (introducing brokers), asset managers, affiliates and white labels.

 

Key Responsibilities

• Develop and maintain a strong network of Introducing Brokers, Asset Managers, Affiliates and Institutional/B2B clients.
• Establish and maintain business relationship with all clients for their retention of prospects.
• Actively follow financial markets. Proactively discuss financial markets and factors that move them in an articulate manner with clients.
• Conduct market research to identify opportunities based on competitor weaknesses and their commercial proposals.
• Negotiate with partners to ensure a partnership is commercially viable and sound for the company.
• Gather feedback from customers or prospects and share with internal teams.
• Identify and report on business opportunities to raise the company’s market share.
• Execute company planning and perform any other duties and responsibilities assigned by the management from time to time.
• Meet and exceed sales revenue targets.
• Any other duties reasonably required for the role.

 

Experience and Qualifications:

• Minimum 1-2 years of experience in Business Development/Sales; previous experience in the Forex, Commodities, CFDs or Financial Industry is a must.
• Diploma, Advanced /Higher /Graduate Diploma, bachelor’s degree in finance / Business Administration / Economics or related majors.
• Desirable candidate that has existing book of business and experience in bringing new business.
• Excellent understanding of the financial markets.
• Track record of achieving and exceeding sales targets.
• Self-motivated, positive working attitude, teamwork, and able to communicate effectively.
• Have a good understanding of customer service/sales.

 

Person Specification:

• Excellent communication skills both verbal and written in Thai and English.
• Confident and clear communicator with the ability to build relationships both internally & externally.
• Outstanding interpersonal skills
• Presentation, and networking skills.
• Team player with a proactive and innovative approach

About the role:

Reporting to the Funding Manager, you will be responsible for funding operations. You will promote excellence and meet internal SLA’s which will ultimately improve the quality of service we provide to our clients and increase retention and activity. You will actively work with regional offices across the business to resolve funding issues and suggest innovative solutions to help improve the client funding journey.

Key Responsibilities:

  • Validating and executing transactions from CRM (deposits, withdrawals, transfers) via different payment channels.

  • Validating and executing manual transactions when required.

  • Reporting large transaction requests to Compliance and Dealing.

  • Liaise with other departments to escalate and resolve any Funding issues.

  • Monitor Deposits and implement fraud prevention procedures and resolve chargeback disputes.

  • Following transaction inquiries/requests via the company’s communication channels.

  • Following up pending cases (funding related) that may reach the Backoffice.

  • Investigating and resolving any discrepancies in payments by communicating with banks and processors.

  • Assisting PSPs by providing sufficient information (transaction details, error messages, screenshots captured by customers) to carry out investigation on their side.

  • Applying Daily and Monthly Reconciliation processes.

  • Reconciliation of automated and manual transfers.

  • Following up with Funding email flow.

  • Following up with any task requested by the line manager.

  • Cooperating and assisting other Departments on understanding client funding issues.

  • Handling bonus credit in/out matter.

  • Any other duties reasonably required for the role.

Experience and Qualifications:

  • Diploma or University degree in finance or a related field

  • Fresh graduate encouraged to apply.

  • Candidate with working experiences with similar industry is highly desirable.

  • Previous experience with Cashiers such as Praxis & Bridgerpay would be desirable.

Person Specification:

  • Excellent verbal and written communication skills in English.

  • The ability to speak in Mandarin would be desirable.

  • Ability to prioritise, work under pressure and within tight deadlines.

  • Ability to work to a high degree of accuracy.

  • Ability to evaluate issues from a regulatory perspective with a practical, business- orientated, common-sense approach to complex problem solving

  • A flexible approach to working shift patterns

Local Benefits:

  • 15 days annual leave (increase to 16 days after 2 years) in addition to all gazette public holidays.

  • Birthday leave

  • Tea/coffee/snacks provided

  • Employee Referral Scheme

  • Free Parking

  • Medical insurance (after passed probation)

  • Travel allowance

About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

  1. We are Human.

  2. We empower all with Knowledge.

  3. We are forging the Future.

  4. We earn trust through Integrity.

  5. We provide global expertise with a Local Touch

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role:

Reporting to the Funding Manager, you will be responsible for funding operations. You will promote excellence and meet internal SLA’s which will ultimately improve the quality of service we provide to our clients and increase retention and activity. You will actively work with regional offices across the business to resolve funding issues and suggest innovative solutions to help improve the client funding journey.

Key Responsibilities:

  • Validating and executing transactions from CRM (deposits, withdrawals, transfers) via different payment channels.

  • Validating and executing manual transactions when required.

  • Reporting large transaction requests to Compliance and Dealing.

  • Liaise with other departments to escalate and resolve any Funding issues.

  • Monitor Deposits and implement fraud prevention procedures and resolve chargeback disputes.

  • Following transaction inquiries/requests via the company’s communication channels.

  • Following up pending cases (funding related) that may reach the Backoffice.

  • Investigating and resolving any discrepancies in payments by communicating with banks and processors.

  • Assisting PSPs by providing sufficient information (transaction details, error messages, screenshots captured by customers) to carry out investigation on their side.

  • Applying Daily and Monthly Reconciliation processes.

  • Reconciliation of automated and manual transfers.

  • Following up with Funding email flow.

  • Following up with any task requested by the Head of Funding.

  • Cooperating and assisting other Departments on understanding client funding issues.

  • Any other duties reasonably required for the role.

Experience and Qualifications:

  • University degree in finance or a related field

  • 2 years industry experience in a similar role.

  • Previous experience with Cashiers such as Praxis & Bridgerpay would be desirable.

Person Specification:

  • Excellent verbal and written communication skills in English.

  • The ability to speak in Spanish and/or Mandarin/ Vietnamese would be desirable.

  • Ability to prioritise, work under pressure and within tight deadlines.

  • Ability to work to a high degree of accuracy.

  • Ability to evaluate issues from a regulatory perspective with a practical, business- orientated, common sense approach to complex problem solving

  • A flexible approach to working shift patterns

About us:

Taurex- Take Charge of your Trading.

Vision– to inspire the financial confidence of traders and investors of the world.

Mission- Empowering people to take charge of their financial decisions through trusted, cutting- edge tools and experiences, personalised support, and tailored education.

Who is Taurex?

  1. We are Human.

  2. We empower all with Knowledge.

  3. We are forging the Future.

  4. We earn trust through Integrity.

  5. We provide global expertise with a Local Touch

 

With over 50 years of combined industry experience, our management team are passionate about building a brokerage to compete with the most reputable brands in the industry. We are focused on building our own path, through superior technology and excellent service with a clear understanding of our client’s needs.

Along with a wide range of available products including Forex, Cryptos, Indices, Shares and Commodity CFDs, we also provide excellent learning resources and market analysis, superfast execution, competitive leverage, and exceptional customer service.

Our culture is being driven by our core values which are Integrity, Collaboration, Curiosity, Tenacity and Excellence. We treat our colleagues with respect and kindness, we work as a team and a family, we are detail orientated and think outside the box. We are determined, have a great work ethic and we work in a fast-paced environment.

We are expanding at a fast pace and there are lots of opportunities for input and growth within your role. If you are interested in joining us at this exciting time, then read on!

About the role:

As a Client Success Associate for Taurex, you will be responsible for providing an outstanding, positive and memorable experience to every one of our customers. You will be expected to listen, deliver and care on every single interaction.

The role holder will ensure all clients’ enquiries and issues are addressed and resolved in a timely manner. Making sure every single client is provided with best customer service through all stages of their journey with us.

Responsibilities:

  • Effectively managing the chats, E-mails and calls with clients
  • Identifying and assessing customer’s needs to achieve satisfaction
  • Receiving and handling inquiries from New Leads and clients through Phone Calls, Chat and Emails
  • Offer support to clients within the specified time frame
  • Updating CRM and keeping records of all communications and action taken
  • Interact with other departments to solve inquires raised by clients that requires further investigation by sending tasks
  • Follow up with clients and schedule call backs to ensure optimum results and customer satisfaction
  • Follow standard processes and procedures
  • Consistently take initiative to learn about the markets, FX industry and new platforms and products.
  • Be a team player and collaborate in a proactive way with the customer support to manage time, resources, volume, and customer feedback.
  • Consistently achieve departmental and individual metrics.
  • Capable of adapting to rapidly changing workflows, technologies, and environments.

Experience and Qualifications:

  • Minimum diploma holder in any field of study or any working experience.
  • Proficiency in Mandarin and English.
  • Must have strong verbal and written communication skills.
  • Preferably to have 0-2 years of customer service experience.
  • Critical thinking and problem-solving skills.
  • Strong MS Office skills.

Person Specification:

  • Excellent communication skills both verbal and written
  • Willingness to commit to long-term career growth and professional developments
  • Critical thinking and problem-solving skills
  • Ability to work under pressure
  • Eager to learn about the financial markets, CFD industry, and Taurex’s trading platforms
  • Open-minded and collaborative

About the role:

We are seeking a skilled and creative Website Specialist/Developer (网络技术专员)to join our dynamic team. The ideal candidate will be responsible for designing, developing, and maintaining our company’s websites, ensuring a seamless user experience and optimal functionality. The Website Specialist/Developer will collaborate with cross-functional teams to implement web solutions, troubleshoot issues, and contribute to the overall enhancement of our online presence.

Key Responsibilities:

Website Development:

  • Design, develop, and maintain responsive and user-friendly websites.
  • Implement front-end and back-end solutions to enhance website performance and functionality.
  • Ensure compatibility with various browsers, devices, and operating systems.

Content Management:

  • Manage and update website content, including text, images, and multimedia elements.
  • Collaborate with content creators to ensure timely and accurate updates.
  • Implement SEO best practices to optimize website content for search engines.

Technical Support:

  • Provide technical support for website-related issues.
  • Troubleshoot and resolve bugs, errors, and performance issues.
  • Conduct regular website audits to identify and address potential issues.

Collaboration:

  • Work closely with graphic designers, content creators, and other stakeholders to ensure a cohesive and visually appealing online presence.
  • Collaborate with marketing teams to integrate campaigns, landing pages, and promotional materials into the website.

Security and Compliance:

  • Implement and maintain website security measures.
  • Stay informed about industry trends and best practices to ensure compliance with web standards.

Analytics and Reporting:

  • Monitor website analytics to track performance and user behaviour.
  • Generate reports on website metrics and provide insights for improvement.

Qualifications:

  • 2+ Years of Experience in the Web Development field.

  • Proficient language in English and Mandarin

  • Proven experience in web development, with a strong portfolio showcasing previous projects.

  • Proficient in HTML, CSS, JavaScript, and other relevant web technologies.

  • Experience with content management systems (CMS) such as WordPress, Drupal, or Joomla.

  • Added Advantage if we have experience in MySQL database and PHP

  • Familiarity with SSEO best practices and website optimization techniques

  • Strong problem-solving skills and attention to detail.

  • Excellent communication and collaboration skills.

  • Ability to work independently and meet tight deadlines.

  • Experience with e-commerce platforms.

  • Knowledge of web accessibility standards.

  • Familiarity with version control systems (e.g., Git).

  • Understanding of responsive design principles.

  • Certification in web development or related field.

About the role:

We are looking for an energetic Partnership Success Specialist to develop and drive partnership sales and grow our business. You will be developing and maintaining strong network of partners including IBs (introducing brokers), asset managers, affiliates and white labels.

Key Responsibilities :

  • Develop and maintain a strong network of Introducing Brokers, Asset Managers, Affiliates and Institutional/B2B clients.
  • Establish and maintain business relationship with all clients for their retention of prospects.
  • Conduct market research to identify opportunities based on competitor weaknesses and their commercial proposals.
  • Negotiate with partners to ensure a partnership is commercially viable and sound for the company.
  • Gather feedback from customers or prospects and share with internal teams.
  • Identify and report on business opportunities to raise the company’s market share.
  • Execute company planning and perform any other duties and responsibilities assigned by the management from time to time.
  • Meet and exceed sales revenue targets.
  • Any other duties reasonably required for the role.
  • Actively follow financial markets. Proactively discuss financial markets and factors that move them in an articulate manner with clients.

Experience and Qualifications:

  • Minimum 1-2 years of experience in Business Development/Sales; previous experience in the Forex, Commodities, CFDs or Financial Industry is a must.
  • Diploma, Advanced /Higher /Graduate Diploma, bachelor’s degree in finance / Business Administration / Economics or related majors.
  • Existing book of IBs and other business partners
  • Excellent understanding of the financial markets.
  • Track record of achieving and exceeding sales targets.
  • Self-motivated, positive working attitude, teamwork, and able to communicate effectively.
  • Have a good understanding of customer service/sales.

Person Specification:

  • Excellent communication skills both verbal and written in local language and English.
  • Confident and clear communicator with the ability to build relationships both internally & externally.
  • Outstanding interpersonal skills
  • Presentation, and networking skills.
  • Team player with a proactive and innovative approach

Local Benefits:

  • 10 days annual leave (increase to 14 days after 2 years) in addition to 15 days public holiday.
  • Birthday leave
  • Tea/coffee/snacks provided
  • Employee Referral Scheme
  • Free Parking
  • Medical Claim
  • Travel allowance

About the role:

The Client Success Specialist will help guide Taurex leads and clients through Taurex different products, platforms, and services.

Key Responsibilities:

  • Introduce company’s products to customers through online and offline channels.
  • Provide good services and able to communicate with all the customers.
  • Meet Sales revenue targets.
  • Develop new customers and maintain a good relationship with existing customers through social media, references, websites, previous contacts etc.
  • Conduct market research to identify selling possibilities and evaluate customer needs.
  • Collaborate with team members to achieve better results.
  • Gather feedback from customers or prospects and share with internal teams.
  • Develop and maintain a strong network of lead sources.
  • Identify and report on business opportunities to raise the company’s market share.
  • Execute company planning and perform any other duties and responsibilities assigned by the management from time to time.

Experience and Qualifications:

  • Candidate must possess at least a Diploma, Advanced /Higher /Graduate Diploma, Bachelor’s Degree in Finance / Business Administration / Economics or related majors.
  • Minimum 2 years of experience in Business Development/Sales; previous experience in the Commodity, CFD or Financial Industry is a plus.
  • Excellent communication skills both verbal and written in local language and English.
  • Excellent understanding of the financial markets.
  • Excellent communication, presentation, and networking skills.
  • Track record of achieving and exceeding targets.
  • The person must be proactive and aim to self-generate new leads, business.
  • Self-motivated, positive working attitude, teamwork, and able to communicate effectively.
  • Have a good sense of customer service/sales.
  • Able to work under pressure and independently.
  • Good command of written and spoken in others language will be an added advantage (English and Portuguese).
  • Knowledge on trading platforms (Meta Trader 4 and 5), office tools and CRM’s systems.

Person Specification:

  • Confident and clear communicator with the ability to build relationships both internally & externally.
  • Outstanding interpersonal skills.
  • Team player with a proactive and innovative approach.
  • Candidate preferably with Portuguese and English language skills.

About The Role

As a Client Support Associate for Taurex, you will be responsible for providing an outstanding, positive and memorable experience to every one of our customers. You will be expected to listen, deliver and care on every single interaction.

The role holder will ensure all clients’ enquiries and issues are addressed and resolved in a timely manner. Making sure every single client is provided with best customer service through all stages of their journey with us.

Key Responsibilities

  • Effectively managing the chats, E-mails and calls with clients

  • Identifying and assessing customer’s needs to achieve satisfaction

  • Receiving and handling inquiries from New Leads and clients through Phone Calls, Chat and Emails

  • Offer support to clients within the specified time frame

  • Updating CRM and keeping records of all communications and action taken

  • Interact with other departments to solve inquires raised by clients that requires further investigation by sending tasks

  • Follow up with clients and schedule call backs to ensure optimum results and customer satisfaction

  • Follow standard processes and procedures

  • Consistently take initiative to learn about the markets, FX industry and new platforms and products.

  • Be a team player and collaborate in a proactive way with the customer support to manage time, resources, volume, and customer feedback.

  • Consistently achieve departmental and individual metrics.

Experience And Qualifications

  • Must have a BA/BS degree in a related area

  • Must have strong verbal and written communication skills.

  • Preferably to have 0-2 years of customer service experience

  • Critical thinking and problem-solving skills.

  • Strong MS Office skills.

Person Specification

  • Excellent communication skills both verbal and written

  • Willingness to commit to long-term career growth and professional developments

  • Critical thinking and problem-solving skills

  • Ability to work under pressure

  • Eager to learn about the financial markets, CFD industry, and Taurex’s trading platforms

  • Open-minded and collaborative

  • Ability to work different shift patterns to support our international clients (from 08:00 to 22:00)

Partnership Success Manager

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Partnership Success Manager

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Partnership Success Manager

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Partnership Success Manager

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Partnership Success Manager

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Partnership Success Manager

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Partnership Success Manager

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Partnership Success Manager

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Partnership Success Manager

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Partnership Success Manager

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Partnership Success Manager

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Partnership Success Manager

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Partnership Success Manager

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Partnership Success Manager

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Partnership Success Manager

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Collaborative Culture

Our team-oriented approach encourages collaboration, open communication, and shared success.

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