About the role:

The Client Success Specialist will help guide Taurex leads and clients through Taurex different products, platforms, and services.

Key Responsibilities:

• Introduce company’s products to customers through online and offline channels.
• Provide good services and able to communicate with all the customers.

• Meet Sales revenue targets.
• Develop new customers and maintain a good relationship with existing customers through social media, references, websites, previous contacts etc.
• Conduct market research to identify selling possibilities and evaluate customer needs.
• Collaborate with team members to achieve better results.
• Gather feedback from customers or prospects and share with internal teams.
• Develop and maintain a strong network of lead sources.
• Identify and report on business opportunities to raise the company’s market share.
• Execute company planning and perform any other duties and responsibilities assigned by the management from time to time.

Experience and Qualifications:

• Candidate must possess at least a Diploma, Advanced /Higher /Graduate Diploma, Bachelor’s Degree in Finance / Business Administration / Economics or related majors.
• Minimum 2 years of experience in Business Development/Sales; previous experience in the Commodity, CFD or Financial Industry is a plus.
• Excellent communication skills both verbal and written in local language and English.
• Excellent understanding of the financial markets.
• Excellent communication, presentation, and networking skills.
• Track record of achieving and exceeding targets.
• The person must be proactive and aim to self-generate new leads, business.
• Self-motivated, positive working attitude, teamwork, and able to communicate effectively.
• Have a good sense of customer service/sales.
• Able to work under pressure and independently.
• Good command of written and spoken in others language will be an added advantage (English and Portuguese).
• Knowledge on trading platforms (Meta Trader 4 and 5), office tools and CRM’s systems.

Person Specification:

• Confident and clear communicator with the ability to build relationships both internally & externally.
• Outstanding interpersonal skills.
• Team player with a proactive and innovative approach.
• Candidate preferably with Portuguese and English language skills.