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Zenfinex Global Limited regulated by the Financial Services Authority (FSA) of Seychelles (SD092)

Taurex FAQs

Find answers to all your questions about trading with Taurex.

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Account Options

Do you offer Islamic accounts?

Yes, we offer Islamic accounts, also known as Swap Free accounts, to accommodate our clients’ religious beliefs. For more information, please reach out to your account manager or contact our support team. We will be happy to assist you with any questions and provide detailed information regarding our Swap Free account options.

How do I open an account?

Opening an account is quick and easy! Simply follow these steps:

  1. Click any “Open Account” button to fill out our registration form. It should only take 3-5 minutes of your time.
  2. To complete the process, we will need some documents from you:
  • Proof of Residence: This can be any document issued within the last 6 months that shows your name and address.
  • Proof of Identity: We require a government-issued document that verifies your identity and is within its expiry date.

To check the required document(s) and their verification status, you can easily access our client portal at any time.

*Some Documents may not be acceptable depending on your country of residence.

*We may require additional documents depending on your application.

Do you charge any fees for deposits?

No, we do not charge any fees for deposits. We believe in providing a seamless and transparent deposit experience for our clients without any additional charges. Your deposits can be made free of any fees or hidden costs. *We do not cover any costs charged by your bank or due to currency exchange.

How do I deposit funds to my account?

1. Log in to the Client Portal using your registered email address and password.
2. Click the Deposit button located in the top-right corner of the screen to begin.
3. In the deposit amount section, select your wallet currency, choose from the available options, or manually enter the amount you wish to deposit. Then, click “Next”.
4. Choose your preferred deposit method from the available options:

  • Card Payments
  • Apple Pay
  • Google Pay
  • Neteller
  • Wire Transfer
  • Online Banks
  • E-Wallets
  • Cryptocurrencies

5. Carefully review all details and click Deposit to complete the transaction.

Additional Information:

  • Ensure your funding sources are verified to prevent any withdrawal restrictions.
  • Once verified, your deposit will be credited to your wallet.
  • If you encounter any issues, please contact Taurex Support for assistance.
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