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Zenfinex Global Limited regulated by the Financial Services Authority (FSA) of Seychelles (SD092)

Taurex FAQs

Find answers to all your questions about trading with Taurex.

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Account Options

How do I open an account?

Opening an account is quick and easy! Simply follow these steps:

  1. Fill out a new application form, which you can find and complete here.
    It should only take 3-5 minutes of your time.
  2. To complete the process, we will need some documents from you:
  • Proof of Residence: This can be any document issued by a financial institution or recognised public authority within the last 3 months that shows your name and address.
  • Proof of Identity: We require a government-issued document that verifies your identity and is within its expiry date.

To check the required document(s) and their verification status, you can easily access our client portal at any time.

*Some Documents may not be acceptable depending on your country of residence.

*We may require additional documents depending on your application.

Do you charge any fees for deposits?

No, we do not charge any fees for deposits. We believe in providing a seamless and transparent deposit experience for our clients without any additional charges. Your deposits can be made free of any fees or hidden costs. *We do not cover any costs charged by your bank or due to currency exchange.

How do I deposit funds into my account?

To deposit funds into your account, please follow the steps below:

  • Log in to the client portal using your live account credentials.
  • Click “Deposit” on the dashboard, select currency, and enter the
    amount.
  • Choose your preferred payment method.
  • Provide payment details: Specify your payment medium (wallet, credit card,
    or bank transfer).
  • Fill in the required details and submit; your funds will appear in your
    wallet.
  • To trade, move funds from your wallet to your trading account using
    “Internal Transfer”.

Need help? Reach our support team at [email protected]

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